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Explore the Terms That Govern Your Account

These Terms & Conditions set out the rules that apply when you open and use your ovo99 login account, covering everything from account eligibility and payment conduct to…

Berlaku untuk semua akun IndonesiaPembayaran via DANA, OVO, GoPay & QRISPenarikan dana terverifikasiBerlaku sejak pembukaan akunDiperbarui secara berkala

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Browse the Scope of These Terms

ovo99 login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

ovo99 login operates these Terms & Conditions under a jurisdiction-dependent framework — meaning the specific rules that apply to your account depend on local law in Indonesia. When you deposit via DANA, OVO, GoPay or QRIS, you confirm that you have read and accepted these terms

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in full. We reserve the right to amend any clause with reasonable notice, posted on this page. Continued use of your account after an amendment constitutes acceptance. We process account-level disputes through our documented review process; our support team in Bahasa Indonesia is reachable seven days
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a week. Any clause found unenforceable in your jurisdiction is severed without affecting the remainder of these terms.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HUBUNGI TIM KAMI

Get Answers on Your Terms Questions

If any clause in these Terms & Conditions is unclear, our support team is available to walk you through the specific wording.

KEAMANAN DAN AKUNTABILITAS

Open a View Into How We Handle Your Data

These Terms & Conditions detail every data-handling and account-security practice we follow. We keep only the data necessary to operate your account, verify withdrawals and meet the conditions required where local law…

Penyimpanan Data

We retain account data only for as long as required by these terms and applicable local law. Once the retention period closes, data is deleted from our active servers according to our documented schedule.

Keamanan Akun

Your login credentials and payment details are protected by encryption at rest and in transit. Any suspected breach must be reported to our support team immediately so we can lock and review your account.

Penggunaan Cookie

These terms cover our cookie policy: we use session cookies for account authentication and analytics cookies to improve the platform. You can adjust cookie preferences through your browser settings at any time.

Permintaan Perubahan Data

To request an update or deletion of your personal data, submit a written request via email support. We aim to process verified requests within five working days under the terms outlined in Section 7.

Kebijakan Retensi

Account transaction records — including all DANA, OVO, GoPay and QRIS deposit and withdrawal logs — are retained for a minimum period as required by our terms, then purged from active systems.

Penyelesaian Sengketa

Any dispute arising under these Terms & Conditions must first be submitted to our documented internal review process. Our support team will issue a written decision within ten working days of receiving a valid dispute submission.

Switch to These Answers on Common Terms Questions

These frequently asked questions address what real account holders ask most often about our Terms & Conditions — from what changes when the terms are updated, to how to exercise your data rights and what happens if your account is reviewed for a policy breach.

These terms take effect the moment you complete account registration on ovo99 login. By confirming registration, you acknowledge you have read and accepted every clause, including those governing DANA, OVO, GoPay and QRIS payments.

We post a notice on this page with the effective date of any amendment. If the change materially affects your account rights, we will also send a notification to your registered email address at least 48 hours before the new terms take effect.

If you do not accept an amendment, you should stop using your account and contact our support team within 14 days to arrange an orderly closure. Continued use of the account after the effective date constitutes acceptance of the updated terms.

Yes. Submit a written data-access request to our email support channel. We will verify your identity and provide a summary of the data we hold within five working days, in line with the data section of these Terms & Conditions.

Your account may be suspended if we detect a breach of these terms — including fraudulent payment conduct, use of multiple accounts or providing false registration details. We will notify you by email and explain the review process available to you.

Yes. All withdrawals — whether processed via OVO, GoPay, DANA or QRIS — are governed by the payment conduct clauses in these terms. Processing times and verification steps are detailed in the withdrawal section, and access depends on local law.

Submit your dispute in writing via email support, referencing the specific clause you believe has been breached. Our team will issue a formal written response within ten working days. If unresolved, escalation paths are described in the dispute section of these terms.

Explore the Terms That Govern Your Account

Get Answers on Your Terms Questions

Open a View Into How We Handle Your Data

Penyimpanan Data

Keamanan Akun

Penggunaan Cookie

Permintaan Perubahan Data

Kebijakan Retensi

Penyelesaian Sengketa

Switch to These Answers on Common Terms Questions

01 When do these Terms & Conditions take effect for my account?

02 How will I know if the Terms & Conditions have been updated?

03 What happens to my account if I do not accept a terms amendment?

04 Can I request a copy of the personal data ovo99 login holds on my account?

05 Under what conditions can my account be suspended under these terms?

06 Do these terms cover withdrawals made through OVO or GoPay?

07 How do I raise a formal dispute under these Terms & Conditions?

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